PRICE CONFIRMATIONS AND BINDING AGREEMENT

When you place an order with Cornerstone Bullion, you enter into a binding legal agreement to purchase the product at the quoted price. Your verbal agreement with our sales department confirms a binding transaction, and your order is “locked in”.  Once the price is locked in for you, the order cannot be cancelled.  You will subsequently receive a confirmation from Cornerstone within 24 hours.  It is essential that you receive and review the confirmation to ensure that your shipping information is displayed properly

When selling to Cornerstone, the price is locked at the time you verbally confirm the pricing.  Once the price is locked in for you, the order cannot be cancelled.  The purchase must be shipped to our vault facility the next business day upon receiving the confirmation email.  A tracking number or copy of the shipping receipt must be submitted when delivery is made via email to sales@cornerstonebullion.com.

PAYMENT OPTIONS

Cornerstone Bullion accepts payment by personal/business check or bank wire, and in some cases cash or cashier’s check (only on prior confirmation from sales department). Please ask the sales department prior to ordering if you plan to pay with anything other than a bank wire.

Personal checks, cashier checks Certified checks and cashier’s checks are held until “good funds” are verified.  This can take 1-10 banking days. Personal checks are held for 7-10 banking days – regardless of when they clear – prior to shipping. Direct bank wires are held at least 1 banking day prior to shipment.

“GOOD FUNDS” POLICY

  • Bank wire – 1-3 business days unless otherwise noted
  • Certified check, cashier’s check or money order – 1-10 banking days
  • Personal checks – 7-10 banking days.
  • Once good funds are verified, we will process your order for shipment. This typically takes 1-3 business days before a tracking code are generated.  When this occurs, you will receive a confirmation by email with a tracking code.

How to Make Payment

When you receive email confirmation of your order it will include payment instructions on the PDF receipt attached to the email.  As mentioned, you will receive confirmation of your order by email within 24 hours.  Payment by bank wire or check must be sent within 1 business day from receiving the email confirmation.

CANCELLATION POLICY

When you confirm an order with Cornerstone, price for your metal is “locked-in” at that current market price at time of order.  This presents a binding agreement whereby you agree to buy or sell from/to us and we (Cornerstone) agree to buy or sell precious metals from/ to you at the agreed upon price.  All orders are non-cancellable.  Any attempt to avoid payment or default on a confirmed order will be treated as a breach of contract, and all applicable civil and criminal remedies may be taken.

Should circumstances present themselves whereby you need to reverse the order, you must resell or repurchase the metal from Cornerstone at the current fair market value quoted by our sales department.  In the event of a deficit, you would be held responsible for that liability.  All cancellations in this fashion must be approved by our sales department.

Cornerstone reserves the right to refuse or cancel an order under any circumstance of fraud, suspicion of fraud or any other questionable activity that poses a risk to Cornerstone.

SHIPPING POLICY

Orders placed with Cornerstone will be shipped to you by the following methods at the discretion of Cornerstone: USPS registered or priority mail, UPS or Federal Express.  All items are insured.  Once you receive a tracking code for your shipment, your items will be received with 1-5 shipping days depending on the method of shipment. Midwest bullion Exchange, Inc. ships all packages FOB destination with signature requirement.  Packages are fully insured in the event the package is lost, damaged or stolen during shipment. We are responsible for the shipment until it arrives for your signature.  It is however, not our responsibility if you give instructions to a third party to accept delivery on your behalf.  This would include an apartment building manager’s office, a neighbor’s house or a UPS/Mailbox ETC store. In the event the metals are lost, damaged or stolen in transit to you, it is our responsibility to file an insurance claim for either replacement of the metals or a complete refund to you.

When you receive an order, a signature obtained at your address represents your receipt of the package.  If the package has been tampered with or modified in any way, you must refuse signature of the package.  Once someone at your address does sign for a package, you forgo any insurance rights for items lost during transit.  We will not accept responsibility if you have left instructions with any carrier or delivery service to leave packages unattended for you without the need for a signature. Or if you have given them instructions to leave your package with someone else such as a building manager, secretary, neighbor, or drop-off location such the UPS Store, Mailboxes, etc., your package will not be insured.

You must notify us within 24 hours of signing for the package if any discrepancy is found in your order.